Privacy policy
Effective Date: September 17, 2026
MissionSpire Nonprofit Advisory (“MissionSpire,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you choose to share with us.
This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit the MissionSpire website, submit an inquiry, schedule a consultation, communicate with us, or otherwise interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, organization name, information contained in a message or inquiry, appointment information, and other information you choose to provide.
When you schedule an appointment through our online scheduling system, additional information may be collected as necessary to manage your appointment.
Please do not submit Social Security numbers, financial account information, passwords, medical information, or other highly sensitive personal information through the website contact form.
Information Collected Automatically
When you visit this website, certain information may be collected automatically through Squarespace and related technologies. This may include information about your browser, device, network, IP address, referring website, pages visited, interactions with the website, and the date and time of your visit.
This information is generally used to operate the website, maintain security, understand website traffic and usage, and improve the visitor experience.
How We Use Information
MissionSpire may use information collected through this website to:
Respond to inquiries and requests for information;
Schedule and manage consultations or appointments;
Communicate with prospective and existing clients;
Provide nonprofit advisory and consulting services;
Maintain appropriate business and administrative records;
Operate, maintain, secure, and improve the website;
Understand how visitors use the website;
Protect MissionSpire, its clients, and others from fraud, misuse, security threats, or unlawful activity; and
Comply with applicable legal, regulatory, accounting, or professional obligations.
We will not use personal information for purposes that are materially inconsistent with the purpose for which it was collected without appropriate notice or consent where required.
Online Scheduling
MissionSpire uses Acuity Scheduling, a Squarespace service, to provide online appointment scheduling.
When you schedule a consultation or appointment, information you provide may be transmitted to and processed by Squarespace/Acuity in order to provide scheduling services to MissionSpire. Depending upon the information requested during scheduling, this may include your name, email address, telephone number, appointment details, and other information you voluntarily provide.
Squarespace provides tools within Acuity for managing client information, including deletion and data export features.
Website Hosting and Analytics
This website is hosted by Squarespace.
Squarespace may collect and process certain visitor information in order to securely provide the website and provide website analytics to MissionSpire. Squarespace Analytics may collect information such as browser, network and device information, IP address, referring pages, pages visited, clicks, scrolling activity, searches, and timestamps.
MissionSpire may use aggregated or statistical website information to better understand website usage and improve our content and services.
Cookies and Similar Technologies
This website may use cookies and similar technologies.
Some cookies are necessary for the website to function properly and securely. Other cookies may be used for analytics and performance purposes.
Squarespace states that necessary cookies support website functionality, while analytics and performance cookies may be used to understand visitor activity and website traffic.
Where required, visitors may be given the opportunity to accept or decline non-essential cookies through a cookie banner or similar consent mechanism.
You may also be able to control cookies through your browser settings. Disabling certain cookies may affect how portions of the website function.
How We Share Information
MissionSpire does not sell or rent your personal information.
We may disclose personal information when reasonably necessary to service providers who assist us in operating our business or website, including website hosting, scheduling, email, communications, technology, security, accounting, or other professional service providers.
These providers receive information only as reasonably necessary for them to perform services on our behalf and are subject to their own privacy and security practices.
We may also disclose information when reasonably necessary to:
Comply with applicable law, regulation, legal process, subpoena, or governmental request;
Protect the rights, property, safety, or security of MissionSpire, our clients, website visitors, or others;
Investigate suspected fraud, security incidents, or unlawful conduct; or
Facilitate a merger, acquisition, restructuring, sale, or transfer of some or all of the business, should such an event occur.
Confidential Client Information
Information submitted through the public MissionSpire website is different from confidential information exchanged during a professional consulting engagement.
Confidentiality obligations relating to an advisory engagement may also be governed by a separate engagement agreement or other written agreement between MissionSpire and the client.
Visitors should not use the general website contact form to transmit confidential organizational records, financial statements, employee information, donor information, passwords, banking information, or other sensitive documents unless specifically instructed to do so through an appropriate secure method.
Data Retention
MissionSpire retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and satisfying applicable legal, tax, accounting, or regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Data Security
MissionSpire takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Accordingly, MissionSpire cannot guarantee the absolute security of information transmitted through the Internet.
Third-Party Websites and Social Media
The MissionSpire website may contain links to third-party websites or social media platforms.
MissionSpire does not control the privacy, security, or data practices of third parties. When you leave our website or interact with another platform, your information is subject to that third party's policies and practices.
We encourage visitors to review the privacy policies of any third-party websites or services they use.
Your Privacy Rights
Depending upon where you reside and the privacy laws applicable to MissionSpire, you may have certain rights relating to your personal information, which may include the right to:
Request access to personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain personal information;
Obtain a copy of certain personal information;
Withdraw consent where processing is based upon consent; or
Exercise other privacy rights provided by applicable law.
Where applicable law grants these rights, MissionSpire will respond to verified requests as required by law.
MissionSpire will not discriminate against an individual for exercising a privacy right provided by applicable law.
Where legally required and technically applicable, MissionSpire will also honor recognized browser-based privacy or opt-out signals.
To submit a privacy-related request, contact us at jacquie@missionspire.com.
We may need to verify your identity before completing certain requests.
Children's Privacy
MissionSpire's website and services are intended for nonprofit organizations, professionals, board members, and other adults and are not directed toward children under the age of 13.
MissionSpire does not knowingly collect personal information from children under 13 through this website. If we learn that such information has been collected, we will take reasonable steps to delete it.
Visitors Outside the United States
MissionSpire operates from the United States.
Information collected through this website may be processed or stored in the United States or in other locations where our service providers operate. Privacy protections in those jurisdictions may differ from those in your country of residence.
If MissionSpire begins actively marketing or providing services in jurisdictions with additional privacy requirements, this Privacy Policy may be updated as necessary.
Changes to This Privacy Policy
MissionSpire may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or applicable legal requirements.
When changes are made, the revised policy will be posted on this page and the Effective Date above will be updated.
Contact Us
Questions, concerns, or requests relating to this Privacy Policy or MissionSpire's privacy practices may be directed to:
MissionSpire Nonprofit Advisory
Email: jacquie@missionspire.com